Help Center
Welcome to the White DeFi Stake Help Center. Whether you're just getting started or need advanced support, we’re here to assist you every step of the way.
🔹 Getting Started
- How do I create an account?Click "Sign Up" at the top right of our homepage, enter your details, and follow the verification instructions.
- Which cryptocurrencies can I stake?We currently support Ethereum (ETH), Solana (SOL), Cardano (ADA), Polkadot (DOT), and USDT (ERC20/TRC20).
- Do I need any hardware or software?No. Our platform is cloud-based — you only need an internet connection and a crypto wallet.
🔹 Deposits & Withdrawals
- How do I deposit funds?Go to your dashboard, click “Deposit”, and choose your preferred cryptocurrency. Follow the wallet instructions shown.
- What are the withdrawal limits?Minimum withdrawal amounts depend on the cryptocurrency. Please visit the FAQ or your dashboard for updated figures.
- How long do withdrawals take?Typically 5–30 minutes depending on network congestion. Large withdrawals may require manual review.
🔹 Staking & Earnings
- When do I start earning?Staking rewards begin within 24 hours of your confirmed deposit.
- How are rewards calculated?Returns depend on your chosen staking plan (Starter, Silver, Gold, or Legend) and current market yield. Rewards are updated daily.
- Can I unstake early?Some plans offer flexible unstaking. Others may have a lock-in period. Details are visible before you confirm a staking action.
🔹 Security & Privacy
- Is my data safe?Yes. We use SSL encryption, cold wallet storage, and comply with global data protection regulations.
- What should I do if my account is compromised?Immediately change your password and contact support at support@whitedefistake.com.
- Do you sell my data?No. We never sell or share your data with third parties. See our Privacy Policy for details.
🔹 Technical Support
- I didn’t receive my verification email.Check your spam/junk folder. If not found, request a new verification link or contact us.
- I'm seeing an error on the site.Try refreshing, clearing your browser cache, or switching browsers. If the problem persists, contact us with a screenshot.
- Can I change my email address?Yes. Please contact support and provide verification to update your email safely.
🔹 Need More Help?
If your question isn't answered here, our support team is available 24/7.
- Email us: support@whitedefistake.com
- Live Chat: Coming soon to your dashboard!
- Follow us on Twitter and Telegram for live updates and community support.
Your success is our priority — stake confidently with White DeFi Stake.